Frequently Asked Questions
Everything you need to know about shopping with Cots and Cuddles
What is the standard shipping timeframe for orders?
We typically process and ship orders within 1-2 business days. Depending on your location, standard delivery usually takes 3-7 business days.
How do I determine the right size for my child?
Each product page features a detailed size guide. We recommend measuring your child and comparing it to our chart, as our garments are designed for a comfortable, true-to-size fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start the process.
Are the fabrics used safe for sensitive skin?
Absolutely. At Cots and Cuddles, we prioritize high-quality, breathable fabrics like organic cotton and hypoallergenic blends to ensure maximum comfort for your little ones.
How can I track my package once it has shipped?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery's progress in real-time.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination.